Dzinga allows you to chat with customers via SMS and social messaging through a single web interface.
Customers are able to contact you via their preferred channel, without the need for your agents to switch between multiple systems or learn new software. Run SMS advertising campaigns to broadcast your message to a wider audience. Access conversation history to recall previous conversations and provide personalized context-rich service that people will take note of.
Contact customers via SMS and popular messaging apps through a single unified web interface, with no need for aditional software or staff training.
Get 85% of your messages read within 3 minutes upon reception with SMS marketing campaigns. Use phone numbers in different area codes to look and feel local to customers across cities and countries.
Eliminate the need to switch between different apps when you need to contact a workmate. Use Dzinga's corporate mobile messenger to chat within the company and stay on the same page on current projects, priorities, and deadlines.
Chat with customers via SMS to deliver time-sensitive information and get a better read-rate than on any other communication channel.
Send SMS messages to an unlimited number of subscribers simultaneously. Track success metrics like delivery rate and open rate in real time.
Keep your work-related conversations organized in a dedicated chat.
Send texts, files, and media over the fastest and most secure messenger app.
Build a community around your brand with group chats on Telegram. Invite up to 200 members to a basic group or go big with a supergroup that supports up to 100 000 members.
Broadcast your message to a larger audience with Telegram channels. Invite an unlimited number of subscribers and track engagement metrics for each post.
Set your brand name as your sender ID for SMS. Around 20% of people say they only read texts from recognized senders. Your recipients might not recognize your phone number, but they will recognize your brand name.
Live conversation is a powerful way to turn initial interest into a sale. That's why companies care about making it easy for customers to contact them. By offering a choice of contact options, you naturally engage more people in conversation and create more sales opportunities.
With Dzinga, there's no need to switch between multiple communication apps and struggle to make them work together. You are able to handle and supervise all your phone calls, SMS dialogues, online chats, and social conversations in a single window. All interactions across all channels are grouped together so that your agents can easily follow every conversation, regardless of where it happened.
Dzinga helps companies receive more sales opportunities and close more deals with better customer communication